Job Details


Account Executive

Post Date:

June 30, 2017


Design Within Reach Inc.


San Francisco, CA


The Studio Account Executive is responsible for generating sales and providing exceptional service to all customers consistent with the Design Within Reach mission.

Responsibilities include:

Sales Generation:

* Meet or exceed personal and Studio sales goals
* Expand the customer's connection to the brand by increasing email sign-up in the studio
* Prospect for new business on a weekly basis utilizing company programs and tools
* Use product information and design knowledge to show and explain merchandise features and benefits
* Help customers in a courteous, knowledgeable, and genuinely interested manner
* Suggest additional items based on assessing customer needs
* Close the sale, writing a quote and following up with customer
* Assist in the coordination of hosting a minimum of 4 design related events per year and extending DWR's reach and involvement in the local design community


* Assist in maintaining the Studio's design and housekeeping standards
* Assist in floor and fixture changes
* Receive process and ship product as necessary
* Utilize the visual standards guidelines to ensure studio meets company standards at all times
* Maintain a clean work space, back room and restroom
* Support basic maintenance of the studio (light bulb replacement, painting)
* Loss prevention: practice awareness of and compliance with loss prevention and safety procedures.
* Contact Proprietor or Area Manager should any internal or external loss prevention or safety situation arise or be suspect


* Previous experience or education in interior design or architecture preferred
* Superior communication skills, both verbal and written
* Ability to identify customer needs and problem solve, to understand and explain product features and benefits
* Design Savvy
* Experience with a POS system and proficient with MS Office software and web navigation
* Able to routinely move objects weighing over 20 pounds, and to understand and properly use a hand truck, carpentry tools, ladders, and other basic materials required in merchandising the Studio
* Attention to detail and outstanding problem-solving skills

Design Within Reach is committed to diversity and inclusion. We are an equal opportunity employer (Minorities/Women/Veterans/Disabilities).

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